Refund & Cancellation Policy

Last updated: June 03, 2026

Please read this policy carefully before making any payment. By purchasing a campaign package on MyAdBooster, you agree to the terms described below.

1. Nature of Service

MyAdBooster is a digital advertising platform that creates and runs paid advertising campaigns on Facebook and Instagram on behalf of businesses. Campaign budgets are forwarded to Meta (Facebook) advertising systems upon activation. Due to this nature, our refund policy is limited as described below.

2. No Refund After Campaign Launch

Once a campaign has been approved and launched on Facebook/Instagram, no refunds will be issued. This is because the advertising budget has already been committed to Meta's ad platform, and we cannot recover funds already spent on running ads.

3. Refund Eligibility (Before Campaign Launch)

You may be eligible for a refund only if:

Your campaign has not yet been approved or launched by our team.
You have made a payment but the campaign setup has not been completed or published.
A technical error on our platform resulted in a duplicate or incorrect charge.

Refund requests must be submitted within 24 hours of payment by contacting our support team.

4. Cancellation Policy

Before Launch: You may cancel a campaign before it is approved and launched. Contact our support team to request cancellation.
After Launch: Campaigns that are live on Facebook/Instagram cannot be cancelled for a refund. However, you may request that we pause or stop the campaign; any unspent budget from Meta's platform may be credited toward future campaigns at our discretion.

5. Partial Refunds

In exceptional cases where a campaign fails to launch due to a platform error on our side, we may issue a partial or full refund at our discretion. Each case will be reviewed individually.

6. Payment Gateway Fees

Refunds, where applicable, will be processed after deducting any payment gateway (Razorpay) transaction charges. These charges are non-refundable as they are levied by the payment provider.

7. Refund Processing Time

Approved refunds will be processed within 7–10 business days and credited to the original payment method. The actual credit timeline depends on your bank or card issuer.

8. How to Request a Refund

To request a refund or cancellation, please contact us with:

Your registered mobile number
Transaction ID or payment reference
Reason for refund request

9. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective upon posting to this page. Continued use of our services constitutes acceptance of the revised policy.